Frequently Asked Questions
Everything you need to know about shopping with Nina Blanc.
What are your shipping rates and delivery times?
We offer standard shipping for $5.99 and free shipping on all orders over $75. Most orders are processed within 1-2 business days and arrive within 5-7 business days depending on your location.
Can I return an item if I am not satisfied?
Yes, we offer a 30-day return policy. Items must be in their original, unused condition with all tags attached to be eligible for a full refund.
How do I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
Nina Blanc accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Currently, we ship to customers within the United States and Canada. We are working diligently to expand our shipping services to more countries in the near future.
Are the products on your site authentic?
Absolutely. We pride ourselves on product integrity and source all our inventory directly from verified manufacturers and authorized distributors.